Clear signage makes arriving at Changi an easy process
Arriving at Changi … a straightforward process because signage is clear and plentiful

By LINDA JAMES | Updated June 17, 2023 | PLAN

This article may contain compensated links. Please read the disclaimer for more information.

Arriving at Changi Airport is straightforward because, even though there are 4 terminals, the signage is frequent, clear and in English, which makes it easy to find your way to immigration, baggage and transport.


T1, T2 and T3 are all connected so you can walk from one to the other – although it takes a bit of time. To get to T4, you need to take a bus, which is not that much trouble but is a bit of an incovenience if you want to spend time at Jewel shopping centre.

Map of Changi airport
Source: Changi Airport Group

Immigration process

Once arrive at Changi, follow the Arrivals signs to the immigration halls on the ground floor. At Changi, both departures and arrivals mix so the corridors are reasonably crowded but just keep following the “Arrivals” signs and you won’t have any problems.

If you do, there are well-signposted Information desks and the staff are very helpful.

Due to Covid, all passengers now have to submit the following when they arrive at Changi before clearing immigration:

  • Proof of lodgement of an electronic Health Declaration Card (eHDC) via the SG Arrival Card (SGAC) e-Service. There are no more paper cards. The eHDC and SGAC can be submitted via the SGAC e-Service or by scanning a QR code.
  • passports and entry visas (if applicable)

If you want to buy SIM cards or get Singapore currency, you can do this at the Changi Recommends booth within the transit area before clearing immigration.

Once you clear immigration, follow the signs to the baggage claim hall to collect your luggage.

Look at the Arrivals screens for your flight to find out which carousel your bags will be on.

Baggage collection/duty-free

If you don’t have any goods to declare, you can exit through the Green Channel. The Red Channel is for those with goods to declare.

If you’re 18 years old or above, spent 48 hours or more outside Singapore before arrival (and are not arriving from Malaysia) and the alcohol is for your own consumption, you can take in:

  • 1 litre spirits and 1 litre wine
  • 1 litre spirits and 1 litre beer
  • 1 litre wine and 1 litre beer
  • 2 litres wine
  • 2 litres beer

If you exceed the duty-free allowance, you’ll need to pay tax on the excess.

Alcohol is on the expensive side in Singapore so it’s a good idea to use your duty-free allowance. If you didn’t buy some before you left your departure airport, now is the time to pick some up.

Skytrains between terminals

Changi has a very efficient Skytrain service between T1, T2 and T3 from 4.30am to 1.30am.

Leaving Changi

Travellers can get from Changi for the CBD by the extensive MRT (subway) system, public and private bus, or taxi.


The process of arriving at Changi is one of the easiest I’ve encountered. The clear and frequent signage makes it easy to find your way through immigration, collect your baggage and find transport. For information on what to do once you’re in the CBD, check out my guides on getting around Singapore and everything you need to know before you go.

Want more of Singapore?

Learn how to plan your Singapore trip
Link to where to eat and drink in Singapore
Link to Singapore area guides